This Customer Agreement (hereinafter referred to as the Agreement) is concluded between you and DOT BIG FINTECH LLC – the company with EIN number: 87-1427721, registered office: 326 36 TH ST NE Cedar Rapids, IA, 52402, a private limited liability company founded and existing under the law of the United States (“the Company”, “we” or “us”).
This Agreement governs the use of the services provided via the Company’s Website (hereinafter referred to as the Website) operated by Dotbig (“the Services” or “us”).
This Agreement is accepted as a web document and does not require to be signed by the parties.
Acceptance of the Agreement
Please read this Agreement carefully before using the Website or any of the Services. This Agreement includes the Privacy Policy, the Cookie Policy, the KYC/AML Policy, and any other policies published on the Website as a link. By using the Website or any Service, by clicking the Accept Agreement button when this option becomes available to you, you accept and agree to be bound by and comply with this Agreement and the Policies published on the Website.
If you do not agree to this Agreement and the regulations and policies published on the Website, you must not access or use the Website or any of the Services.
In this Agreement, the following terms should be defined as following:
“Account”: generally means the personal information, the Payment information and login information used by the Users to access the Paid Content and/or any Communication System on the Dotbig Academy Website;
“Content”: means any text, graphics, images, audio, video, software, data sets, and any other form of information that may be stored on a computer, which is presented on or is a part of the Dotbig Academy Website;
“Tools”: generally means any online tools, instruments, services, or information that DOT BIG FINTECH LLC provides on the Dotbig Academy Website either now or in the future;
“Services”: means the services available to you on this Dotbig Academy Website; in particular, use of DOT BIG FINTECH LLC’s proprietary online learning platform;
“Payment Information”: means any information required to purchase Services on this Dotbig Academy Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort keys;
“Facilities”: means Our Workplace(s) located at the ADDRESS;
“System”: means any online communication infrastructure that DOT BIG FINTECH LLC provides via the Dotbig Academy Website either now or in the future. This includes, but is not limited to, Internet email, message boards, live chat tools, and links to the email;
“User”/”Users”: means any third party who gets access to the Dotbig Academy Website and does not work for DOT BIG FINTECH LLC and acts within their working activities;
“Dotbig Academy Website”: means the Dotbig Academy Website that you are currently using and any of this website’s subdomains, unless expressly excluded under their own terms and conditions; and
“We/Us/Our”: means DOT BIG FINTECH LLC, the company located at 326 36 TH ST NE Cedar Rapids, IA, 52402.
Persons under 18 years of age should use this Dotbig Academy Website only when supervised by adults. Payment information must be provided or authorized by the Adult.
These Terms and Conditions are also applicable to those customers who purchase Services for conducting business.
With regard to the exceptions cited in paragraph 5 of these Terms and Conditions, all the Content posted on the Dotbig Academy Website, unless uploaded by the Users, including, but not limited to: text, graphics, logos, icons, images, audios, videos, data compilations, page layout, underlying code, and software is the property of DOT BIG FINTECH LLC, our affiliated entities or other related third parties. By continuing to use the Dotbig Academy Website, you acknowledge that this content is protected by the applicable law of the Unite States, as well as international intellectual property and other laws.
In compliance with the provisions of paragraph 6, it is prohibited to reproduce, copy, distribute, store, or otherwise reuse content from the Dotbig Academy Website unless otherwise specified on the Dotbig Academy Website or you have Our express written permission.
Unless expressly stated otherwise, all intellectual property rights, including but not limited to: copyrights and trademarks for images and product descriptions belong to the related product manufacturers or distributors.
In compliance with the provisions of paragraph 6, it is prohibited to reproduce, copy, distribute, store, or otherwise reuse content from the Dotbig Academy Website unless otherwise specified on the Dotbig Academy Website or you have an express written permission from the corresponding manufacturer or distributor.
The content from the Dotbig Academy Website may be reused without written permission if subject to any exceptions cited in Chapter III of the Copyright, Designs and Patents Act 1988.
1. In case the Company provides advice, information, or recommendations to the Client, the Company is not responsible for a profitable result of such advice, information, or recommendations. The Client acknowledges that the Company is not responsible for any losses, costs, expenses, or damages incurred by the Client due to any inaccuracy or error in any information provided to the Client, including but not limited to information relating to any Trade transaction, in case there is no fraud, willful default or gross negligence.
2. The Company is not responsible for any losses or expenses incurred by the Client due to or directly or indirectly arising from:
а) any error or failure of the Trading Platform or any delay caused by the Trading Terminal;
б) trading operations performed via the Trading Platform trading operations performed via the Trading Terminal;
в) any failure of the Company to perform any of its obligations under the Agreement due to circumstances beyond its control;
г) action, inaction, or negligence of any third party.
3. Under no circumstances the Company is responsible to the Client for any resulting special or indirect losses, loss of benefit, loss of opportunity (including due to subsequent market changes), costs, expenses, or losses that the Client may consequently incur.
4. The Company is not a communication service provider (Internet connection) and is not responsible for non-fulfillment of its obligations due to failure in communication channels.
5. The Client undertakes not to spread any information about the Company in any mass media (social networks, blogs, newspapers, forums, radio, television, including but not limited to the above-listed) without prior agreement with its official representative on the content of a particular message.
6. The Company shall not compensate for any moral damage to the Client.
The main communication method between the Company and the Client is email correspondence, without prejudice to obligations of the Company to provide the Client with required support using other means and ways of communication available on the Website.
The Company reserves the right to alter this Agreement fully or partially without any prior notice to the Client. The current Agreement is published on the Website, the alteration date is specified in the corresponding section.
Both Parties to the Agreement may terminate this Agreement by sending an appropriate written notice to the other Party.
Client assumes the following types of risks:
General investment risks related to possible loss of the invested funds resulting from Trading Operations. Such risks are not subject to state insurance and are not protected by any laws.
Risks associated with using third-party electronic payment systems.
The Client understands that he/she shall not invest those funds in his/her Trading Account, the loss of which would significantly worsen the Client’s life quality or cause problems for the Client’s relations with the third parties.
There may be additional risks that have not been disclosed in this Agreement. You acknowledge and agree that you access and use the Website and Services at your own risk. For more information, please read the Risk Disclosure.
All disputes between the Company and the Client shall be resolved by means of negotiations and correspondence.
The Company accepts complaints under this Agreement by email info@dot-big-fintech.com only and no later than seven working days after the date (day) of the disputed case.
The Company must consider the Client’s complaint within no more than 14 working days after receiving a written complaint from the Client, and to notify the Client of the result of such consideration by email.
A compensation payment is credited to the Client’s Trading Account within one business day after making a positive decision on the Client’s complaint.
If any dispute arises, which is not described in this Agreement, when making a final decision the Company is guided by the norms of generally accepted international practice and ideas about the fair dispute settlement.
No waiver by the Company of any provision of this Agreement shall be deemed a continuing waiver of such provision or a waiver of any other provision, nor a waiver by the Company of protecting a right or provision under this Agreement shall be deemed a waiver of such right or provision.
If a court or other agency of competent jurisdiction holds any provision of this Agreement invalid, illegal, or unenforceable for any reason, such provision shall be waived or limited to the minimum so that the remaining provisions of the Agreement could remain in full force and effect.